Support center
Get unblocked fast. Pick a channel, check service status, or jump straight to the docs - response targets scale with your plan.
Contact channels
Email support
Reach the team at [email protected]. Best for account, billing and deliverability questions with context.
Email usIn-app chat
Live chat from inside the dashboard during business hours, with your workspace context attached.
Open the appCommunity
Operators and our team in the forum and chat. Often the fastest answer for playbook and sequencing questions.
Go to communityPlanned response targets by plan
Email and community support. Full access to docs and guides.
Priority email, in-app chat and deliverability guidance.
Priority routing, a named contact and a quarterly deliverability review.
Targets describe first-response time during business hours and are illustrative of plan tiers.
Service status
Live uptime for the app, the API and the sending infrastructure - with incident history.
View status page